(please Note to avoid confusion) this logo is only used to Identyfy the Bank, as the lastest Communication from INPS refers Citi Bank as (Citi) ,
Joe Cossari 03/90784189
From the first of February 2012 INPS will be using the Citi Bank group of banks to pay the Italian pensioners; the Citi Group has over 200 million clients in 160 countries.
Why the change?Inps has selected the service of the Citi group to pay its clients as Citi is a worldwide leader in the delivery of financial services across the world, Citi Bank guarantees efficient and punctual service to all its clients ,
Will I be able to photo Copy the Life Certification Document
The answer is no
All forms are personalised and cannot be altered nor photocopied, if you have misplaced the Form you need to personally contact Citi Bank INPS pensioners section.
Where do I send the completed Form?
All completed Forms are to be sent to PO BOX 69957 London E14 1UNJ United Kingdom.
When do I have to send the Form?
To effectuate your payment expeditiously Citi need your completed Form as soon as possible, it will be in the interest of the Pensioner to post out the form as soon as it received.
The document needs certification
Who can certify the Form?
The following authorities are acceptable for this purpose:
- The Italian Consulate / the Italian Embassy
- A Judge
- Justice of the Peace
- Public Notary
- State or Federal MP
Can my pension be paid in a joint Account?
Seek Consensus of the other account holder
Only if the other person declares through written documentation that the person receiving the Italian pension is allowed to use the account for the purpose of depositing the pension payment, this document must be received by the bank before the 15th of December 2011.
Do I have to visit a Citi Office in my State
The answer is, there is no reason for you to contact a Citi Bank Office.
If I need to seek help in relation to my payment who do I contact?
You can call the following number For Australia 1800016798 this number will be in service after the first of February 2012 .
How else can I communicate with Citi Bank
By visiting: www.inps.citi.com
E mail : firstname.lastname@example.org
Ground Floor 350 Collins Street, Melbourne, VIC 3000